We are recalling Avengers Infinity Gauntlet Medals redeemed between March 26, 2026 and May 6, 2026. During the early stages of dispatching the Infinity Gauntlet medal, we identified that one of the magnets was prone to falling off the medal. If magnets are ingested by children, they can be a choking hazard, which could pose a risk of serious injury or death.
If ingested, magnets can cause serious internal injury or death. The product does not comply with the mandatory U.S. safety standard for magnets, and we are therefore required to recall all medals redeemed during this period.
Affected Products:
- Avengers Infinity Gauntlet Medal
- Redeemed between: March 26, 2026 and May 6, 2026
Summary of Risk:
- One of the magnets was found to be falling off the medal, and if swallowed by young children, it can cause serious internal injury or death.
- We are legally required to recommend that all affected customers dispose of the product and request a replacement or refund.
What to do:
๐ If you have been affected, please take the following steps:
- Contact our Customer Services team to confirm you will be disposing of your medal.
- Cut the ribbon off the medal and send us a photo as proof of disposal.
- Once confirmed, we will send you a replacement medal or issue a full refund. Please provide the following details to help us process this quickly:
- Name and email address
- Order number (if known)
- Your preference: replacement medal or refund
- If requesting a refund and your original payment method is no longer available, please include your bank account details or wait for our customer support team to be in touch.
We sincerely apologise for any inconvenience this may cause. We are committed to ensuring the safety and quality of all The Conqueror products and take this matter very seriously.
Thank you so much for your understanding and support. ๐